Privacy Policy – GST3D S.L

 

At GST3D (hereinafter, “GST3D”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or use our services.

1. Data Controller Identification

Controller: GST3D S.L
VAT Number (Spain): B01996297
Registered Address: Av. de Sant Julià, 187, 08403 Granollers, Barcelona
Email for Spain: adminesp@gst3d.com
General Business Email: web@gst3d.eu

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Shipping and/or billing address

  • Email address

  • Phone number

  • Payment information (encrypted and managed by secure payment gateways)

  • Purchase and browsing history

  • IP address and technical data (cookies, browser type, device)

3. Purpose of Data Processing

The data collected is used for the following purposes:

  • Processing orders, payments, and product shipments

  • Responding to inquiries, requests, or complaints

  • Sending marketing communications (with user consent)

  • Improving user experience on our website

  • Complying with legal and fiscal obligations

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Performance of a contract (product purchases)

  • Your explicit consent (marketing emails, non-essential cookies)

  • Legal obligations

  • Legitimate interest (service improvement, fraud prevention)

5. Data Recipients

Your data may be shared with:

  • Public authorities when required by law

  • Data processors who provide services on our behalf (e.g., hosting, analytics, email platforms)

We never sell or share your personal data with third parties without your explicit consent.

6. International Data Transfers

If any of our service providers are located outside the European Economic Area (EEA), we ensure they provide adequate safeguards under GDPR, such as Standard Contractual Clauses (SCCs).

7. Data Retention Period

We will retain your data:

  • For as long as the business relationship continues

  • For the period required by legal or fiscal obligations

  • Until you withdraw your consent (for marketing purposes)

8. Your Rights

You may exercise the following rights at any time:

  • Access: Find out what data we hold about you

  • Rectification: Correct inaccurate or incomplete data

  • Erasure: Request deletion of your personal data

  • Objection: Object to the processing of your data

  • Restriction of processing

  • Data portability

📩 To exercise these rights, please contact us at adminesp@gst3d.com with the subject line “GDPR Rights Request” and attach a copy of your ID for verification purposes.

9. Data Security

We implement all necessary technical and organisational measures to ensure the security and integrity of your personal data, and to prevent unauthorised access, loss, or alteration.

10. Policy Changes

We may update this Privacy Policy to reflect changes in legislation or improvements to our website or services. In case of significant changes, we will inform you by email or through a notice on our website.

 

Last updated: 15 April 2025